In an ongoing effort to provide high-quality customer support, Netsmart
Technologies periodically sunsets (also known as retiring) older versions
of Therapist Helper, discontinuing live support and most business
services for those versions. Sunsetting older versions of Therapist Helper
enables us to focus resources on supporting more current versions of
Helper, which are used by the vast majority of customers.
Live support for Therapist Helper versions prior to Version 9.4 was
discontinued effective August 12th, 2019. If you have a current support
contract and are on a version of Therapist Helper prior to 9.4, please
upgrade in order to maintain your eligibility for live support.